
Product recalls
Run the recall language past modeled customers, regulators, and counsel before publishing.
Layoffs, a recall, an accident, a closure, a controversy — the moments where you only get one chance to get the message right. PRISM Crisis lets you understand likely stakeholder reactions before you publish, in private, while you can still change a word.
By the time the room sees your draft, every angle should already be tested. Today most teams rely on a handful of in-house reviewers and instinct. PRISM Crisis lets you run the statement past the stakeholders who will receive it — journalists, advocates, customers, regulators — and understand likely reactions before it's public.
PRISM Crisis returns a structured briefing: where stakeholders are likely to push back, which phrases read as deflection, where coalitions may form, and the language that will land better. Cited evidence and a confidence reading, ready to share with a board, a comms lead, or counsel.

Press release, recall notice, apology, or talking points — or just tell PRISM what happened.

The stakeholders who would see this — journalists, advocates, customers, regulators — each with goals and likely posture.

Stakeholder perspectives react. Convergence and disagreement surface. Weak phrases break first.

Risks, likely reactions, audience splits, and recommended language — with cited evidence and a confidence reading.

Run the recall language past modeled customers, regulators, and counsel before publishing.

Surface phrases that read as deflection or hollow contrition before they end up on the news.

Understand how staff, communities, and media are likely to receive hard news before you deliver it.
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