Security & data protection

How we handle your data.

Plain answers, not buzzwords. Everything on this page describes how Presaga works today — not what we intend to do. If it isn't live, it isn't here.

What we store

The data you entrust to us.

To run a briefing we hold your account details (name, email, organization), the material you submit (the situation, message, or document you're testing), and what PRISM produces from it (reports, stakeholder analysis, and any report-chat history). The content you submit and everything derived from it is encrypted at rest — see below.

What we don't store

And what never touches our database.

We do not store your payment card details — card data is handled entirely by Stripe; we keep only a customer reference. Messages sent through our contact form are emailed to us, not saved to a database. And we do not sell customer data, ever.

Research traffic: when a briefing needs a fact you didn't supply, PRISM sends short research terms (a place and a role — never your content) to a web-search provider, and reads the links you supply as an ordinary visitor would. Every outbound capability is zone-governed and can be disabled for a private deployment; our privacy policy states exactly what leaves and where it goes.

Encryption

Encrypted at rest. Encrypted in transit.

Specifics, not adjectives.

At rest

Your content is encrypted before it's stored

The material you submit, the reports PRISM generates, simulation analysis, report-chat history, and uploaded files are encrypted with AES (via the Fernet standard) before they're written to the database or disk. Your two-factor secret is encrypted too; passwords are hashed with bcrypt.

In transit

Everything travels over TLS

All traffic to Presaga is served over HTTPS with HSTS enforced. The database runs on the same machine over a loopback connection — your content never crosses a network in the clear.

Backups

Backups are encrypted too

Database backups are AES-256 encrypted and access-restricted. A stolen backup is ciphertext.

What this protects — and what it doesn't.

Because your content is encrypted before it reaches the database or a backup, theft of our database or a backup alone cannot expose it. This is encryption at rest, not zero-knowledge encryption: running the service means our systems decrypt your content to process it, so we don't claim that even we can never see it. We'd rather state the boundary precisely than imply more than is true.

Where your data lives

Hosted and stored in Canada.

Presaga runs on dedicated Canadian infrastructure, and your data is hosted and stored in Canada. For end-to-end in-country inference, sovereign compute is available on private deployment.

See deployment & sovereignty →

Map of Canada with a pin over Quebec
Your control

You decide how long we keep it.

Retention

We keep your content until you remove it

Your simulations, reports, and uploads are retained until you delete them — we don't quietly age them out, and we don't repurpose them. They're there when you need them, and gone when you say so.

Deletion

Delete a briefing, or your whole account

You can delete an individual simulation, a project, or your entire account from your settings. Account deletion is confirmed with your password and two-factor code, then removes your content and uploaded files. Financial records are anonymized and retained only as required for accounting.

Access

Your content isn't in our logs

Application logs record operational details — identifiers, timings, errors — not the content of your submissions or reports. Secrets are redacted before anything is written.

Transparency

You don't have to take our word for it.

Presaga is not operated as a public open-source project. For enterprise customers, source-code review can be arranged as part of a security or procurement assessment — so your security team can verify exactly how your data is handled, rather than trusting a claim on a page. We prefer precise claims over broad ones.

Request a source review →

Wax seal and document

Questions about how your data is handled?

If your security or procurement team needs detail beyond this page, ask us directly — we'd rather answer specifics than wave a badge.

Talk to us →